To find a product click on a magnifier icon located in the top right corner of the home page. The search bar will appear. Enter your search phrase/word and the system will return the results.

No. You can place an order as a guest, without creating an account or registering.

Please note that you have to share your data to finalise the transaction and receive an order.

Please check if your login and password are entered correctly.

If you can't log in after checking your details, use recover password option and follow further instructions.

We will be sharing all updates via e-mail you provided.

You can also contact us at any time and to receive detailed information.

The customer's account may be blocked if violation of the store's policy occurs.

If you want to discuss this matter, contact us describing the situation at customercare@boca-cabo.com

It usually takes up to 5 working days from the moment the payment is received.

You can pay using the following payment gateways:

• Przelewy 24
• BLIK
• APPLEPAY

No.

We start processing your order from the moment we receive the payment.

Deliveries within the EU, the US and international shipments are provided by DPD services.

InPost shipping services are available in Poland.

The cost may vary depending on the designated region. It will appear in the checkout after the address is entered.

The proof of purchase i.e. invoice/receipt is sent electronically to the e-mail address you provided.

The parcel should only include the items you ordered.

Unfortunately, we don't have a physical store at the moment therefore we can't provide this option.

If anything changes, we will let you.

Each shipment should be carefully inspected in the presence of the courier. In case of suspected damage during transport, please make a damage report with the courier and immediately contact us by email at customercare@boca-cabo.com.

Yes. You can return all ordered items up to 30 days after placing the order. Please ensure that items are returned in their initial condition i.e. clean, unworn and with all tags attached. We require returning items in their original packaging.

You can find more information in our Terms and Conditions and the Returns tab.

Yes. The process is explained in detail in the Terms and Conditions in Section IX Complaints.

All funds are refunded using the method chosen while making payment.

After receiving all the necessary documents and products, it takes up to 14 working days to process a complaint and refund the money.

If unsuccessful transaction occurs, please contact our office at customercare@boca-cabo.com for further instructions.

We only accept online payments and once finalised, it is not possible to make changes.

If this situation occurs, please contact us at customercare@boca-cabo.com